Privacy policy
For Smorgasboardvn.com, customer privacy is extremely important. Therefore, Smorgasboard only collects necessary information relevant to the transaction between us and the customer. At the same time, Smorgasboardvn.com will also only use the name and some other information of the customer within the scope and purpose set forth in this Privacy Policy.
Information Security Regulations of Smorgasboardvn.com fully comply with the Law on Privacy of Personal Information.
1. Purpose of collection and scope of use of personal information
We do not use customer personal information collected from the Website to sell, share or trade with another third party.
Customer's personal information will only be used internally within the company for the purposes set out in this Privacy Policy.
When you submit purchase information at the website Smorgasboardvn.com, the personal information we need to collect includes:
Name
Phone number
Address
Delivery address
The above information is collected for one or all of the following purposes:
Delivery you ordered at Smorgasboardvn.com
Delivery notice and customer support
Provide product-related information at Smorgasboardvn.com
Process orders and provide services and information through our Website at your request.
In addition, Smorgasboardvn.com will use the information provided by you to confirm and perform financial transactions related to online payment; improve the appearance and/or content of sections on the Website; send you information requested by you or which we think will be useful provided that you agree.
Smorgasboardvn.com may provide the customer's name, phone number and address to the shipping service to deliver the goods to you.
When you fill in your purchase information on the Website, we will use your personal information to send marketing communications. Customers may opt out of receiving such communications at any time by using the unsubscribe function in promotional messages.
Customers can check order information by logging into their own account on the website. There, you can check and fully track information related to completed orders, open orders, orders to be delivered as well as manage your personal information. In addition, you need to ensure that you provide accurate information and access it confidentially, without disclosing it to any third parties.
2. Information storage time
Customer's personal data will be stored until requested by the administrator to cancel. Remaining in all cases customer personal information will be kept confidential on our server.
3. Persons or organizations that may have access to such information
- The collected information of customers will be accessed by the management board;
- Authorities when required.
4. The address of the information collection and management unit, including the contact method so that consumers can inquire about the collection and processing of their personal information
SMORGASBOARD CO., LTD
Address: No. 98b Tran Hung Dao, Cua Nam Ward, Hoan Kiem District, Hanoi City, Vietnam
Email: smorgasboardvn@gmail.com
Hotline: 0343048050
5. Methods and tools for consumers to access and edit their personal data on the e-commerce system of the information collecting unit
Customers have the right to submit complaints about the disclosure of personal information to third parties to the Administration Board of Website Smorgasboardvn.com. When receiving these feedbacks, Smorgasboardvn.com will re-confirm the information, be responsible for answering the reason and guide the customer to restore and secure the information.
6. Mechanism for receiving and resolving consumer complaints related to the misuse of personal information or the notified scope
- Customer's personal information is committed to absolute confidentiality according to the privacy policy of personal information. The collection and use of information of each customer is done only with the consent of that customer, unless otherwise provided for by law.
- Do not use, do not transfer, provide or disclose to any third party about the customer's personal information without the permission and consent of the customer.
- The Management Board requires individuals when making a purchase to provide all relevant personal information such as: Full name, contact address, email, phone, address, ... and is responsible for the accuracy. legality of the above information. The management board is not responsible for and will not handle all complaints related to the interests of that customer if it considers all the personal information of that customer provided when purchasing the product is incorrect.
7. Changes to the Privacy Policy
We reserve the right to change and amend this Privacy Policy at any time. At the same time, any changes to this policy will be posted on Website Smorgasboardvn.com.
8. Dispute Resolution
Any controversy, claim or dispute arising out of or related to the transaction at Smorgasboardvn.com or these Terms and Conditions will be resolved by negotiation, conciliation, arbitration and/or dispute resolution in Court.